Wednesday 23 May, 2018
Your Pet Store
PO Box 270961
Littleton, CO 80127

Your Pet Store values every customer, and all emails or phone messages will be answered promptly. We would like to hear about ideas you may have, stories and pictures of your pet with our product , or any concerns you may have.

To Our Valued Customers:

It has come to our attention that those of you using a Chrome browser may be receiving a warning that our site is not secure. Specifically, the warning states, "Attackers might be trying to steal your information from ..." followed by our website. If you look at the end of that statement, you will see "NET:ERR_CERT_VALIDITY_TOO_LONG"

For some reason unknown to us, Chrome has decided that it doesn't matter that the current SSL certificate is valid. It's that it MIGHT be invalid AFTER 39 months from today. That's their determination and they are refusing to change this attitude. No other browser will say that our SSL is insecure. In fact, all will tell you that we use the highest encryption level available.

The only solution that Chrome will accept is to cancel current certificates and issue new ones. Even with our registrar giving us a rebate for unused years, the current price for a new certificate is almost double the original. AND, it would mean we are covered for a significantly shorter period of time.

We feel this is an arbitrary decision by Chrome and certainly don't feel that we should be required to up our operational costs simply because we MIGHT be insecure three years from now.

Please be assured that we (and our merchant account providers) are constantly evaluating our sites for any problems with the security of your data. None of your credit card data is maintained on our site or server. Your security in shopping with us is always our utmost concern. If you need more information, please contact us through the form below.

Thanks, again, for your support and patronage.


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